Refund and Returns Policy

Refund and Returns Policy

Refund & Returns Policy

Last updated: [2025-12-25]

This Refund & Returns Policy applies to all purchases made on https://turbodarbai.lt.


1. Warranty

All refurbished turbochargers sold by TurboDarbai are professionally rebuilt, tested, and include a warranty.

Warranty coverage applies only if:

  • The product was installed correctly

  • The turbocharger was used under normal operating conditions

  • No modifications were made to the product

Warranty does not cover damage caused by improper installation, misuse, or external factors.


2. Returns

You may request a return under the following conditions:

  • The product is unused and in its original condition

  • The product has not been installed

  • The return request is made within 14 days of receiving the product

To initiate a return, please contact us before sending the item back.


3. Non-Returnable Items

We do not accept returns for:

  • Installed or used turbochargers

  • Products damaged due to incorrect installation

  • Custom or special-order items


4. Refunds

Once your returned item is received and inspected:

  • You will be notified of approval or rejection

  • Approved refunds will be processed to the original payment method

Refund processing time may vary depending on your payment provider.


5. Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the product is defective

  • Original shipping costs are non-refundable


6. Exchanges

If you ordered an incorrect turbocharger and the product is unused, please contact us to discuss an exchange before returning the item.


7. Contact Information

For returns, warranty claims, or questions, contact us at:

Email: turbodarbai@gmail.com
Website: https://turbodarbai.lt